Rima Tremlett Head of Oriental LanguagesSee all
Your payments to us are protected
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Total Payment Protection
In compliance with The Package Travel and Linked Travel Arrangements Regulations 2018, an insurance policy has been arranged with Travel & General Insurance Services Limited (t&g), to protect customers’ prepayments in the unlikely event of our financial failure, and paid in respect of:
- non-flight inclusive packages commencing and returning to the UK
- the ground handling aspects of packages where the customer is responsible for arranging travel to the destination offered on this website (subject to the terms of the insurance policy), for:
- a refund of such prepayments if customers have not yet travelled, or
- making arrangements to enable the holiday to continue if customers have already travelled, or
Customers’ prepayments are protected by a topp policy.
In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.
This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Hiscox Insurance Company Limited (Hiscox), registered number 00070234. t&g and Hiscox are authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (number 113849)
For a copy of our certificate please click here
ABTA enforce a very rigorous application process and adhere to a strict Code of Conduct. Only travel companies who can prove they operate to the highest professional standards are considered for membership. We are proud to be an ABTA member, a clear indication that we are committed to providing all our travellers with the very best quality service and support.
Tour Operator's Combined Liability Insurance
TCBC School Tours is covered by a Tour Operator's Combined Liability Insurance policy through Vantage Insurance. This comprehensive insurance ensures that you have peace of mind when booking with us and a copy is available upon request.